Is it Okay to Buy Wheelchair Accessible Seats on Ticketmaster?

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Have you ever gone to buy tickets for a concert or a show, only to find that the wheelchair accessible seats are all sold out? It can be a frustrating experience, especially if you or someone you know uses a wheelchair. But what if you could find a way to buy wheelchair accessible seats even when they’re sold out?

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Is It Ok To Buy Wheelchair Accessible Seats Ticketmaster

There are a few ways to do this. One way is to contact the box office directly and ask if they have any wheelchair accessible seats available. Another way is to use a ticket broker. Ticket brokers buy and sell tickets to events, and they often have access to wheelchair accessible seats that are not available to the general public.

Understanding the Issue

Purchasing wheelchair accessible seating can be a challenge, particularly when using third-party ticket sellers like Ticketmaster. Ticketmaster’s policies and procedures can make it difficult to navigate and secure these specialized seats, leaving many with limited options.

Ticketmaster’s website doesn’t always clearly indicate which seats are wheelchair accessible, leading to confusion and frustration for patrons. Additionally, the process for purchasing these seats often involves navigating multiple pages and entering extensive personal information, creating unnecessary hurdles.

Navigating Ticketmaster’s Policies

To successfully purchase wheelchair accessible seating on Ticketmaster, it’s crucial to understand their policies and procedures. Here are some key points to keep in mind:

  • Define your needs: Before searching for tickets, determine the type of wheelchair accessible seating you require. Ticketmaster offers various options, including companion seats, aisle seats, and seats with transfer space.
  • Contact the box office: The most reliable way to secure wheelchair accessible seating is to contact the venue’s box office directly. They can provide real-time information on availability and assist with any specific requests.
  • Use the accessible seating filter: When searching for tickets on Ticketmaster’s website, select the “Accessible Seating” filter to narrow down your options. However, keep in mind that this filter may not always display all available accessible seats.
  • Explore alternative options: If wheelchair accessible seating is unavailable through Ticketmaster, consider alternative options such as contacting the venue directly, using a ticket broker, or checking resale marketplaces.

Expert Advice for Navigating Ticketmaster

To enhance your experience in purchasing wheelchair accessible seating on Ticketmaster, consider these expert tips:

  • Be patient and persistent: Securing wheelchair accessible seating can require patience and effort. Don’t give up if you don’t find what you need immediately. Keep checking Ticketmaster’s website and contact the venue directly for updates.
  • Provide clear communication: When contacting the box office or Ticketmaster customer service, clearly state your needs and any specific requirements you have for wheelchair accessible seating. Detailed information will help them assist you effectively.
  • Explore other avenues: Don’t rely solely on Ticketmaster. Explore other options such as venue box offices, accessible travel agencies, or advocacy groups that may provide assistance in securing wheelchair accessible seating.

FAQ on Purchasing Wheelchair Accessible Seats on Ticketmaster

Q: Why are wheelchair accessible seats often sold out on Ticketmaster?

A: Wheelchair accessible seats are in high demand and are often limited in number. They may also be reserved for individuals with disabilities or their companions, which can lead to quick sellouts.

Q: Can I purchase wheelchair accessible seats even if I don’t have a disability?

A: No, it is generally not acceptable to purchase wheelchair accessible seats if you do not have a disability. These seats are reserved for individuals who require them for accessibility purposes.

Q: What should I do if I accidentally purchased wheelchair accessible seats without needing them?

A: If you have purchased wheelchair accessible seats but do not require them, the best course of action is to contact the venue or Ticketmaster customer service. They may be able to exchange your tickets or refund your purchase.

Conclusion

Purchasing wheelchair accessible seats on Ticketmaster can be a straightforward process, but it may also present challenges. By understanding Ticketmaster’s policies, seeking expert advice, and utilizing the FAQ provided, you can increase your chances of securing the seating you need. Remember to be respectful of the priority given to individuals with disabilities, and explore alternative options if your needs cannot be met.

Are you interested in learning more about accessibility and navigating events?

Is It Ok To Buy Wheelchair Accessible Seats Ticketmaster

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